Billing enquiries : HubPeople

Payment enquiries

I see Hubpeople.com on my credit card statement, what is this charge relating to?

Hubpeople operates one the most widely used white label dating and networking platforms, powering thousands of social networking and dating sites on the internet. The charge on your card likely relates to membership of one of these sites. Please contact support for the website you joined for further details. You will have received a welcome email from the website.

I do not know which website I've joined. What should I do?

We can find out which website you have joined if you do not know. Please contact our helpdesk and include the following information: Your name, email address, and computer IP address (if known).

I want to cancel my subscription/membership. What should I do?

Please log on to the relevant site and you will find instructions on how to cancel your membership and card billing in the Membership section.

I did not subscribe to any of the sites you operate. What should I do?

We take your security seriously. All payment transactions are logged in detail, including the time and place. If you feel your card was used fraudulently please contact our helpdesk immediately and we will forward these details to the relevant authorities for investigation.

Can I see a copy of your privacy policy and terms & conditions?

You can find a copy of our site terms and conditions here.